CCNA & CCNP(R&S) Training
By
NetRich IT Solutions

CCNA(R&S) COURSE CONTENT

1.0 Network Fundamentals

• Compare & contrast OSI & TCP/IP models
• Compare & contrast TCP & UDP protocols
• Impact of infrastructure components in a network
• Firewalls, Access points, Wireless controllers
• Effects of cloud resources on network architecture
• Traffic path to internal and external cloud services
• Virtual services
• Basic virtual network infrastructure
• Compare & contrast collapsed core and three-tier architecture
• Compare & contrast network topologies
• Star, Mesh, Hybrid
• Select the appropriate cabling type (Straight & Cross)
• Apply troubleshooting methodologies to resolve problems
• Perform and document fault isolation
• Resolve or escalate
• Verify & monitor resolution
• Configure, verify & troubleshoot IPv4 addressing & subnetting
• Compare & contrast IPv4 address types
• Unicast, Broadcast, Multicast
• Describe the need for private IPv4 addressing
• Identify IPv6 addressing to use in LAN/WAN environment
• Configure, verify & troubleshoot IPv6 addressing
• Configure & verify IPv6 Stateless Address Auto Configuration
• Compare & contrast IPv6 address types 
• Global unicast, Unique local, Link local, Multicast, Modified EUI 64, Autoconfiguration, Anycast

2.0 LAN Switching Technologies

• Describe & verify switching concepts
• MAC learning & aging, Frame switching, Frame flooding, MAC address table
• Interpret Ethernet frame format
• Troubleshoot interface & cable issues (collisions, errors, duplex, speed)
• Configure, verify, and troubleshoot VLANs (normal/extended range) spanning multiple switches
• Access ports (data & voice), Default VLAN
• Configure, verify, and troubleshoot interswitch connectivity
• Trunk ports, Add & remove VLANs on a trunk
• DTP, VTP (v1&v2), and 802.1Q Native VLAN
• Configure, verify, & troubleshoot STP protocols
• STP mode (PVST+ and RPVST+), STP root bridge selection
• Configure, verify & troubleshoot STP related optional features
• PortFast, BPDU guard
• Configure & verify Layer 2 protocols
• Cisco Discovery Protocol, LLDP
• Configure, verify, & troubleshoot (Layer 2/Layer 3) Ether Channel
• Static, PAGP, LACP
• Describe the benefits of switch stacking & chassis aggregation

3.0 Routing Technologies
 

• Describe the routing concepts
• Packet handling along the path through a network
• Forwarding decision based on route lookup
• Frame rewrite
• Interpret the components of a routing table
• Prefix, Network mask, Next hop, Routing protocol code
• Administrative distance, Metric
• Gateway of last resort & Admin distance
• Configure, verify, & troubleshoot inter-VLAN routing
• Router on a stick & SVI
• Compare & contrast static routing & dynamic routing
• Compare & contrast distance vector and link state routing protocols
• Compare & contrast interior and exterior routing protocols
• Configure, verify & troubleshoot IPv4 and IPv6 static routing
• Default route, Network route, Host route, Floating static
• Configure, verify & troubleshoot single area & multi-area OSPFv2 for IPv4 & IPv6
• (excluding authentication, filtering, manual summarization, redistribution, stub, virtual-link, and LSAs)
• Configure, verify & troubleshoot EIGRP for IPv4 & IPv6 
• (excluding authentication, filtering, manual summarization, redistribution, stub)
• Configure, verify, and troubleshoot RIPv2 for IPv4
• (excluding authentication, filtering, manual summarization, redistribution)
• Troubleshoot basic Layer 3 end-to-end connectivity issues

4.0 WAN Technologies

• Configure & verify PPP and MLPPP on WAN interfaces using local authentication
• Configure, verify, & troubleshoot PPPoE client-side interfaces using local authentication
• Configure, verify, & troubleshoot GRE tunnel connectivity
• Describe WAN topology options
• Point-to-point, Hub and spoke, Full mesh, Single vs dual-homed
• Describe WAN access connectivity options
• MPLS, Metro Ethernet, Broadband PPPoE, Internet VPN (DMVPN, site-to-site VPN, client VPN)
• Configure and verify single-homed branch connectivity using eBGP IPv4 (limited to peering and route advertisement using Network command only)
• Describe basic QoS concepts
• Marking, Device trust, Prioritization, (Voice, Video & Data)
• Shaping, Policing, Congestion management
• Describe DNS 

5.0 Infrastructure Services
 

• lookup operation
• Troubleshoot client connectivity issues involving DNS
• Configure and verify DHCP on a router (excluding static reservations)
• Server, Relay, Client, TFTP, DNS, & gateway options
• Troubleshoot client- and router-based DHCP connectivity issues
• Configure, verify, and troubleshoot basic HSRP
• Priority, Pre-emption, Version
• Configure, verify, and troubleshoot inside source NAT
• Static, Pool, PAT
• Configure and verify NTP operating in a client/server mode

6.0 Infrastructure Services
 

• Configure, verify, and troubleshoot port security
• Static, Dynamic, Sticky, Max MAC addresses, Violation actions & Err-disable recovery
• Describe common access layer threat mitigation techniques
• 802.1x, DHCP snooping, Nondefault native VLAN
• Configure, verify, and troubleshoot IPv4 and IPv6 access list for traffic filtering
• Standard, Extended, Named
• Verify ACLs using the APIC-EM Path Trace ACL analysis tool
• Configure, verify, and troubleshoot basic device hardening
• Local authentication, Secure password, Access to device (Source address & Telnet/SSH)
• Login banner
• Describe device security using AAA with TACACS+ and RADIUS

7.0 Infrastructure Management
 

• Configure and verify device-monitoring protocols
• SNMPv2, SNMPv3 & Syslog
• Troubleshoot network connectivity issues using ICMP echo-based IP SLA
• Configure and verify device management
• Backup and restore device configuration
• Using CDP or LLDP for device discovery
• Licensing, Logging, Timezone & Loopback
• Configure and verify initial device configuration
• Perform device maintenance
• Cisco IOS upgrades and recovery (SCP, FTP, TFTP, and MD5 verify)
• Password recovery and configuration register & File system management
• Use Cisco IOS tools to troubleshoot and resolve problems
• Ping & traceroute with extended option
• Terminal monitor, Log events, Local SPAN
• Describe network programmability in enterprise network architecture
• Function of a controller
• Separation of control plane and data plane